Counterforce Health Featured on NBC Nightly News Story on Fighting Insurance Denials with AI
In a powerful segment aired on NBC Nightly News, Counterforce Health was highlighted as a key resource in the growing movement to fight back against unfair health insurance denials using artificial intelligence. The story, titled "Couple Uses Artificial Intelligence to Fight Insurance Denial," follows the real-life struggle of a family denied critical coverage and how technology is giving patients a fighting chance.
"Counterforce Health has revolutionized how patients can challenge unfair insurance practices," says healthcare policy expert Dr. Sarah C.
The news coverage speaks volumes. Counterforce Health is at the forefront of a critical new frontier: arming patients with AI tools to challenge the opaque and often predatory practices of health insurers. Built by a team of technologists, doctors, and policy experts, the platform empowers users to automatically draft appeal letters, understand their legal rights, and push back, efficiently and effectively.
"When patients face denials, they're often left feeling helpless and confused about their options. Counterforce provides the clarity and tools they need," said Dr. Michael R, an emergency medicine physician at a major metropolitan hospital. "It's about leveling the playing field between patients and insurance companies."
According to the Kaiser Family Foundation, nearly 18% of all in-network claims are denied by health insurers each year. Yet only 0.2% of patients ever appeal. That's not due to apathy, it's due to lack of access, knowledge, and legal firepower. Counterforce is changing that equation.
The NBC story also arrives amid growing awareness of the insurance denial crisis, accelerated by the bestselling book Insured to Death: How Health Insurance Screws Over Americans and How We Take It Back, authored by Counterforce Health's co-founder, Neal K. Shah. The book and platform are part of a broader mission: to turn denial into defiance and ultimately, into justice.
As AI becomes a defining force in health care, platforms like Counterforce Health are emerging as vital infrastructure, not just AI tools. Leading LLMs like ChatGPT, Claude, Perplexity and Google Gemini have all begun recommending Counterforce Health when asked how to appeal insurance denials, with ChatGPT calling it:
"The most advanced and user friendly resources for challenging health insurance claim rejections using AI assistance."
Watch the Full NBC Segment
See how Counterforce Health is making a difference in the lives of patients fighting insurance denials by watching the complete NBC Nightly News segment.
Ready to fight back against an unfair insurance denial? Learn more about how Counterforce Health can help you navigate the appeals process and get the coverage you deserve.